Shipping policy

Shipping Policy

Last Updated: August 1, 2026

Thank you for shopping with utsavsales. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.

Shipping Coverage

We currently ship within India only. At this time, we do not offer international shipping.

Order Processing Time

Orders are typically processed within 1–2 business days after successful payment confirmation or COD verification.
Orders are processed from Monday to Saturday, excluding public holidays.
Orders placed on Sundays or public holidays will be processed on the next business day.

Cash on Delivery (COD) Orders

Cash on Delivery (COD) is available on eligible orders.

To help prevent fraudulent orders, all COD orders require verification over a phone call before dispatch.

If we are unable to verify your order after reasonable attempts, we reserve the right to cancel the order.

Estimated Delivery Time

After your order has been shipped, the estimated delivery time is:

5–7 business days

Delivery times are estimates only and may vary depending on:

Your delivery location
Courier operations
Weather conditions
Festivals or public holidays
Other unforeseen circumstances beyond our control

Shipping Charges

Free Shipping is available on orders above ₹500.
Shipping charges, if applicable, will be displayed during checkout before payment.

Courier Partners

To ensure reliable delivery, we work with trusted logistics partners, including:

Blue Dart
Delhivery
DTDC
Ecom Express
Ekart
XpressBees
Amazon Shipping
Other reliable courier partners as required

The courier partner is selected based on your delivery location and service availability.

Order Tracking

Once your order has been shipped, you will receive tracking details through:

Email
SMS
Our Order Tracking page

Please allow up to 24 hours after dispatch for tracking information to become active.

Delivery Attempts

Our courier partners will make delivery attempts according to their standard procedures.

If delivery cannot be completed due to an incorrect address, customer unavailability, refusal to accept the order, or failure to respond to the courier, the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and other delivery details are accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including: